Petplan pet insurance, what you need to know before you buy
Petplan invented UK pet insurance in 1976 and remains the market leader. Here's how their policies work, how claims are handled, and the things worth knowing before you decide.

General articles about pet insurance, cover types and the policy details to understand before you start comparing.
These articles are for information only and don't constitute advice of any kind.
Petplan invented UK pet insurance in 1976 and remains the market leader. Here's how their policies work, how claims are handled, and the things worth knowing before you decide.

Pet insurance premiums are rising sharply at renewal and millions of pet owners feel trapped. Here is what is happening and what your real options are.

An honest look at how Animal Friends works, how its claims process operates, and what to think about before taking out a policy.

A straightforward look at what most standard pet insurance policies are designed to cover.

There are four main types of pet insurance policy and they work very differently.

| Cover type | Illness covered? | Ongoing conditions? | Annual limit resets? |
|---|---|---|---|
| Accident-only | No | No | No |
| Time-limited | Yes | For 12 months only | No |
| Maximum benefit | Yes | Until limit reached | No |
| Lifetime | Yes | Yes | Yes |
This is a general summary. Specific policy wording sets out the terms that apply.
Comparing policies is easier once you know what to look for before you start.

A low monthly premium can look good until you need to make a claim.

It's one of those questions that gets asked constantly in dog owner groups and the answers are all over the place, so let's try and give it a proper g

If your claim has just been refused because of something called a waiting period, you're probably feeling pretty frustrated right now, especially if y

Yes, unfortunately it is. That's not to say it isn't annoying, because it absolutely is. But a significant premium increase at renewal, even with no c

If you've just had a claim back and noticed you're paying a chunk of it yourself on top of your excess, you've probably come across co-insurance. It c

If you are reliant on your policy and the renewal price is difficult, here is how to understand the policy details that usually matter most.

The basic guides are a good first step. The jargon buster is there whenever a policy word doesn't make sense.