These are the questions that come up again and again — in vet waiting rooms, in Facebook groups, in the middle of the night when your pet isn't well. We've answered them in plain English.
These articles are for information only and don't constitute advice of any kind.
You've just brought a new puppy home and someone's mentioned insurance and now you're down a rabbit hole. Here's a straightforward rundown of what you actually need to know.
It's a question to ask before you book the appointment, not after. Here's how hip and elbow scoring interacts with pet insurance cover.
Almost certainly not, and it helps to know that upfront. Here's what standard pet insurance does and doesn't include when it comes to routine care.
With car insurance switching is usually straightforward. With pet insurance it is genuinely more complicated than that. Here's why.
Most of these questions touch on the same few things: pre-existing conditions, how excesses work, what happens at renewal, and the difference between policy types. If any of those terms are unfamiliar, the Jargon Buster has plain English explanations for all of them before you dive in.
One of the most common ways people get caught out, and one of the things that does not always get explained clearly when a policy starts.
Yes, unfortunately it is. Here's why pet insurance premiums rise at renewal even when no claim has been made.
If your claim came back and the numbers do not add up how you expected, you have probably come across co-insurance. Here's what it is and how it works.
Insurers generally expect anything recorded by a vet to be declared. Here's what that means for a puppy heart murmur.
If you are reliant on your policy and the renewal price is difficult, here is how to understand the policy details that usually matter most.
The basic guides are a good first step. The jargon buster is there whenever a policy word doesn't make sense.