Pet insurance reviews

Petplan Pet Insurance Reviews

Petplan is a UK pet insurance provider reviewed here for pet owners comparing cover. This page looks at accident-only, time-limited, maximum benefit and lifetime-style cover, where available; a clear plus is that the page brings owner review context together in one place, while a clear drawback is that you still need to check the insurer’s latest policy wording directly before relying on any feature.

Thinking about Petplan Pet Insurance? Here you'll find reviews from Petplan customers covering everything from claims handling to customer service, so you can see what it's like to be insured with Petplan before you commit.

Real reviewsFrom real pet owners
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At a glance <
See which
policies are
available
Established1976 in the UK
Cover - pet typesDogs, cats and rabbits
Policies availableAccident Only, Time Limited, Maximum Benefit, Lifetime
Accident only
Time limited
Maximum benefit
Lifetime

About Petplan Pet Insurance

Petplan is one of the best known pet insurance brands in the UK and has specialised in pet insurance for decades. The insurer offers a range of cover levels including lifetime policies designed to help with ongoing conditions year after year, subject to renewal terms.

Petplan says it works closely with vets and animal welfare organisations and is widely recognised within the UK pet insurance market. It is part of Allianz Insurance plc.

Most known for: Lifetime cover and long-standing relationships with UK veterinary practices.

Happy dog and cat illustration

Things worth knowing

Petplan typically applies a 20% co-payment once pets reach a certain age, usually age 10, or age 7 for some dog breeds. This means you contribute 20% of eligible vet fee claims on top of your fixed excess. Petplan says customers are notified at least a year before this change takes effect.

Petplan frequently applies introductory online discounts to first-year premiums. Renewal pricing will not usually include that introductory discount, so renewal costs may be higher than the first year.

Dental illness and injury are included within Petplan's lifetime policies, subject to the policy terms and requirements such as regular dental examinations and recommended treatment being carried out.

Petplan offers direct payment to vets as standard, meaning you may not need to pay the bill upfront and wait to be reimbursed.

Petplan operates a Claims Pricing Guarantee, which means they state they will not increase your premium solely because you have made a claim.

Currently, £12,000 appears to be the highest annual lifetime vet fee limit available from Petplan. If you are looking for higher annual limits, you may need to consider other providers.

Petplan is part of Allianz Insurance plc.

Full policy wording is available directly from Petplan, and terms and cover can change over time.

Reviews from our community ♡

4 reviews

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JS

Jane S.

Dog owner
Lifetime cover
★★★★★

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

MC

Mark C.

Cat owner
Lifetime cover
★★★★★

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

LG

Lisa G.

Dog owner
Maximum benefit cover
★★★★★

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

RW

Rachel W.

Dog owner
Lifetime cover
★★★★★

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

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Our reviews are written independently based on publicly available policy information and real customer experiences. We do not earn commission on clicks or sales. Some insurers pay a flat fee to be listed in our directory — this does not influence our editorial content, the reviews shown or how providers are presented on this site.

If any provider details shown here are inaccurate, or if you represent an insurer and would like your company considered for inclusion, email info@honestpetinsurance.co.uk. Listings are for general information only and do not constitute a recommendation, endorsement or financial advice.